Pay Queries

Pay Queries


Pay Queries

For any payroll queries or concerns, staff may use the Zoho ticketing system.

https://desk.zoho.com/portal/boomeringhelpdesk/en/kb/articles/how-to-create-a-ticket

Ticketing System Guide

Department

Concerns Relating To

HR Department

Employee Attendance (Absences/Tardiness), Overtime, Holiday Pays, Salary Breakdown, Salary Increases, and HMO Dependents

Finance Department

Withholding Taxes, Calculations, Government Contributions, Loans, ERP Fees, and Bank Accounts

Quality Assurance

Sprout Credentials / Access

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